Jasperactive Privacy Policy


October 14, 2020

At Jasper Learning Inc. (“Jasper, “we”, “us” or “our”) your privacy is important to us. This Statement of Privacy explains our policies regarding the collection, use, and disclosure of Personal Information we receive from you during your interactions with the products and services, websites, content, databases, software, technologies, and tools delivered by Jasper and that link or refer to these our Terms of Use or that are delivered through a website or server or service that links or refers to our Terms of Use and are provided by Jasper (“Services”).

Jasper offers a wide range of Services used to help educate learners worldwide including courseware materials and software students use at organizations or in self-directed studies including the following Services:

  • Our web site at Jasperactive.com
  • Jasperactive TM learning products
  • Jasperactive for Word
  • Jasperactive for Excel
  • Jasperactive for PowerPoint

Please read the product-specific details in this Statement of Privacy, which provides additional relevant information.
By using our Services, you consent to the policies described in this Statement of Privacy. Please read these policies carefully.

Collection of User Personal Information
We collect data from you, through our interactions with you and through our products. You provide some of this data directly, and some we get by collecting data about our interactions, including your use and experiences with our products and services. The data we collect depends on the context of your interactions with us and the choices you make, including your privacy settings and the products and features you use.

Our Services collect personally identifiable information, such as e-mail address, name, and date of birth. We also collect anonymous demographic information, which is not unique to you, such as your state, country, school type, school name, gender, and time zone. We collect this information for the benefit of our customers and make it available solely to them.

Use of User Personal Information
We use the data we collect to provide you products and services, improve and update our products, or to market or send promotional communications to our customers and potential customers.

Children’s Online Privacy Protection Act (COPPA) Compliance
We comply with the requirements of COPPA and do not collect personal information from children under 13.

Our Services are all directed to people who are at least 13 years old or older. Where our organizational customers use our products or educational systems to instruct or teach students under 13, it is our policy that the institution administrators and their designated staff are responsible for obtaining verifiable consent from the student’s parents regarding the collection and use of Students’ Personal Information by the school or other organization.

We take precautions to protect your information. When you submit sensitive information via the Services, your information is protected both online and offline.

Third Party Links
Our Services do not contain any links to outside sites other than links to such additional external products that you, as our customer, has purchased and which has been accordingly linked to such Services.

Customer Communications
From time-to-time, our site, our systems or our staff may contact or request information via emails or telephone calls from our customers’ administrators or contacts solely for the purposes of monitoring or improving the use and satisfaction of our products and services or providing service announcements of updates.

We do not email, telephone, or otherwise communicate directly with any user of our Services.

Changes to this Statement
We will occasionally update this Statement of Privacy to reflect our internal feedback, customer feedback, and applicable legislation. When we update the Statement of Privacy we will update the date at the top of this Privacy Statement. We encourage you to periodically review this Statement of Privacy to be informed of how we are protecting any of your information that we hold.

See our Terms of Services
Please also visit our Terms of Service which sets-out the use, disclaimers, and limitations of liability governing the use of our products and services.

Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below. If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Email: privacy@jasperactive.com
Phone: 1-800-668-1669 or 604-455-0070
Fax: 1-866-760-2354